Relevant experience is past work experience that is relevant to the job you’re targeting in terms of the skills or knowledge required. Relevant experience is highly sought after by employers and often a requirement found on job postings, so it’s important to highlight on your resume and cover letter.

How would you describe your customer service experience?

“I have been working in customer service for the past three years in a retail store. I have learned how to listen and show empathy whenever a customer has an issue. I am also very experienced in meeting customer needs and problem-solving. I really enjoy helping others, which is why I am excited about this opportunity!

How to answer a question about your experience?

Briefly outline your relevant skills and experience. Even if you haven’t had any direct experience, you can still highlight any transferable skills that relate to the role. Turn your answer into a positive one by making it clear that you want the job in order to gain experience in the area. Example answer:

Are there any sample answers to this question?

Check sample answers no. 1, no. 2, or no. 7 as a good illustration of how you can do it.

How is your previous experience relevant for this position?

I dealt with all challenges such projects propose, including tight deadlines, adapting to changes on the go, and a constant need to re-evaluate the milestones and hire new employees. I didn’t do badly in my last job, and honestly believe that my experience is highly relevant for this position, and will help me greatly.

What do you mean by an experience interview?

Alison Doyle is the job search expert for The Balance Careers, and one of the industry’s most highly-regarded job search and career experts. An experience interview is a type of employment interview that’s designed to determine whether you have the right experience for the job for which you are interviewing.