Microsoft does not send unsolicited email messages or make unsolicited phone calls to request personal or financial information, or to provide technical support to fix your computer. Any communication with Microsoft has to be initiated by you. Error and warning messages from Microsoft never include a phone number.

How do I reach a human at Microsoft?

If you need to contact a live person in Microsoft customer service you need to dial 1-877-696-7786 or 1-800-642-7676 (Live customer service representatives are available from 5am to 9pm Monday-Friday, from 6am to 3pm Saturday-Sunday closed.).

Does Microsoft teams allow phone calls?

Calling in Teams supports basic Phone System features, such as call answering and initiating (by name and number) with integrated dial pad, call holding and retrieving, call forwarding and simultaneous ringing, call history, voicemail, and emergency calling.

How do I raise a service request on Microsoft?

Go to in the new Office 365 admin centre.

1. Log on as an Office 365 account which has either the Global admin, Helpdesk admin, or Service support admin role assigned.
2. Click ‘…
3. Click and follow the link to create a ‘New Microsoft service request’.
4. A ‘Need help?’

How do I stop nuisance calls on my Microsoft account?

How to avoid the Microsoft scam?

1. never give anyone access to your PC, laptop or tablet, unless you can confirm it’s a legitimate member of the computer support team with whom you are already a customer and have spoken to.
2. never give anyone access to your personal details or disclose financial information.

How do I request a call from Microsoft?

You can request a callback from

1. Contact us here.
2. Select Billing.
3. Say No thanks to the virtual agent.
4. Select Error Messages and codes.
5. Skip step 3 and go to step 4.
6. Select request a callback from support.

Does Microsoft have tech support?

Open a service request in the Microsoft 365 Admin Center. Get paid technical support for on-premises Microsoft products and services.

How do you activate phone calls in a team?

Create a custom calling policy

1. In the left navigation of the Microsoft Teams admin center, go to Voice > Calling policies.
2. Select Add.
3. Turn on or turn off the features that you want to use in your calling policy.
4. To control whether users can route inbound calls to voicemail, select Enabled or User controlled.

How do I setup a call from a Microsoft team?

If you’re not currently in a chat with the person you want to call, you can start a new call from a command. Go to the command box at the top of your screen and type /call, then type or select the name of the person you want to reach. You can also start a one-on-one call from someone’s profile card.

How can I contact Microsoft for technical support?

Reach out to 1-800-865-9408 if you’re an admin of a business account. You can get technical support at any time of day throughout the entire week, but billing support is only available from 9 AM – 5 PM PST.

What to do if you get a phone call from Microsoft?

It’s still a scam. Once cybercriminals gain your trust, they might ask for your user name and password or ask you to go to a legitimate website (such as ) to install software that will let them access your computer to fix it. Once you do this, your computer and your personal information are vulnerable. Do not trust unsolicited calls.

How to contact Microsoft customer service in New Zealand?

This page provides phone numbers of Microsoft customer service. Skip to main content. Microsoft. Support. Support. New Zealand. N/A +64. 0800 800 004 9 368 5680. English. Europe. Country/Region. Country/Region code. Phone number. Language. Contact Support.

How to contact Microsoft customer service in India?

This page provides phone numbers of Microsoft customer service. Skip to main content. Microsoft. Support. Support. Support India +91 N/A N/A (0)80 4010 3000 1 800 572 1100 1 800 102 1100. English. Indonesia. N/A N/A. It sounds like it might be helpful to connect you to one of our Office support agents.